shipping information

Whether treating yourself or someone special at Razzle Tassel ensures your order will arrive beautifully packaged; along with a tracking number.

Orders will be dispatched within 1-3 working days of being placed. 

UK Delivery:

FREE Royal Mail Special Delivery (1-2 days from dispatch) on orders over £20

£5 - Royal Mail Special Delivery (1-2 days from dispatch) 

A signature is required upon receipt. You will receive a tracking number once your order has been shipped.

International Delivery:

FREE DHL Express delivery (1-3 days from dispatch) on all international orders over £100

For orders under £300 see prices below:

Europe & USA

£10 (approx €11.50/ $13) - DHL Express (1-3 days from dispatch)

Canada, Australia, Mexico & Iceland

£15 (approx AUD$27/ CAD$26) - DHL Express (1-3 days from dispatch)

£12 (approx AUD$22/ CAD$21)- Royal Mail Standard Air Mail (up to 20 days from dispatch)

Rest Of The World

£20 - DHL Express (1-4 days from dispatch)

 Taxes and Duties are not included.

We can not be held responsible for any shipping delays caused by the carrier or the destinations customs department.

We can not guarantee shipping times, please contact usif you require more information.

Please note that any import duty and taxes incurred for shipping to certain countries are the responsibility of the customer.

Once your order has been shipped a tracking number will be sent to you via email.

UK public holidays and sales periods will effect dispatch dates.

All deliveries are tracked and must be signed for.


returns policy

If you are not satisfied with your purchase, or simply change your mind, then you can return your item within 14 days of receiving your order by following the returns process below:

Please note we do not accept returns on earrings due to hygiene. However exceptions will be made if the earrings are unworn and we are contacted as soon as your order is received.

Please contact us at quoting your order number for instruction on how to return your item.

The item you wish to return must be unused and in the same condition that you received it in. It must also be in the original pouch and box provided. Items that appear worn or used will not be refunded and returned to the customer.

Our policy lasts 14 days. The purchased item you wish to return must be received by us within 14 days of receiving your order.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. A full refund of the item/s (excluding any delivery charges) will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.